2025 Nailed It! Customer Service Award

Awards of Excellence In Housing 2025 | BILD Lethbridge

Description

Introducing the Nailed It! Customer Service Award.


We are excited to again offer the Nailed It! Customer Service Award, an initiative to recognize outstanding customer service within the residential construction industry. This award is designed to celebrate individuals who consistently go above and beyond in delivering exceptional service, setting a high standard of excellence during the award season.


Do you know someone who "nailed it" with their customer service this year? Whether it's through their exemplary communication, dedication to customer satisfaction, or ability to solve problems with innovation and care, we want to hear about them! This is your opportunity to nominate those who make a lasting impact on clients, colleagues, and the industry as a whole.


Award Criteria:


Nominations will be evaluated based on the following key areas:

  1. Exemplary Communication Skills 25%
  2. Commitment to Customer Satisfaction 25%
  3. Problem-Solving & Initiative 25%
  4. Positive Impact & Relationship Building 25%



We encourage you to nominate individuals or teams who have demonstrated these qualities and contributed to raising the bar for customer service within our industry within the award season.

Criteria
Criterion Weight
Positive Impact & Relationship Building 25.0%
Problem-Solving & Initiative 25.0%
Exemplary Communication Skills 25.0%
Commitment to Customer Satisfaction 25.0%